PURCHASING SUPPORT

Grace Bio-Labs products are 100% Satisfaction Guaranteed. We sell products which we manufacture in Bend Oregon. Quality is our highest priority, and satisfaction is guaranteed or your product will be replaced. We appreciate any feedback you can offer to help us improve our products and service. 
 

Shipping

Orders are shipped within 24 hours of receipt. If your order will not be shipped within 24 hours, you will be notified of your estimated ship date.
We guarantee same day shipping on orders placed before 11:00 am PST Mon-Thurs and before 8:00 am PST on Friday.
 

International Shipping

We require a FedEx, UPS or DHL account number to cover all shipping, handling, duties & customs charges for orders shipping outside the United States.
 

Payment

For your convenience,  we accept credit cards (MasterCard, VISA, American Express, Discover)  and purchase orders.
Please contact us if you need assistance setting up your online account.
 

Discounts

Discounts may be available for educational institutions, new lab start-up, standing orders and quantity purchases.  Please Contact Us for more information.
 

Product Selection

If you need assistance selecting your product, please contact us at 800-813-7339 ext. 301.
 

Return Policy and Privacy Policy